Late Arrivals - At Salon Muse your time & preferences are our top priority. Being on time is greatly appreciated to ensure a consistent and quality service, as well as a courtesy to other guests who come after you. Please note late arrivals may be subject to a shortening of service offerings or a rescheduling of your appointment.

Wearing your favorite shirt or dress? - Make sure to hang it up. We will provide and highly encourage the use of a color robe with every color service. We understand even with a robe, there is always a risk of color traveling. So please protect your items and keep them on the hanger. Salon Muse will not be held liable for damaged clothing and accessories.

Haircare products unused or slightly used can be returned within 14 days of purchase with an original receipt for a credit refund, exchange or store credit. Any Makeup, makeup brushes, hairbrushes and tools may not be returned.

Boutique Merchandise returned within 14 days of purchase with an original receipt and store tags attached may be returned for a credit refund, exchange or store credit.

Merchandise returned within 14 days of purchase date without an original receipt but with store tags attached may be returned for a full exchange or store credit.

Jewelry can be exchanged within 5 days of the original purchase.

All Markdown items are final sale and cannot be returned or exchanged.

Gratuity is not included in any service, packages, or gift cards. As always gratuities are discretionary and always appreciated. If you choose to leave cash for gratuities, we provide envelopes. While we do not offer cash back you do have the option to leave gratuities through our tipping partner "Tippy".